Boost Customer Experience with Branded Self-Service Portal

Lack of online customer support results in endless emails and calls to check order status, book appointments, and manage accounts. This frustrates customers and consumes your team’s time.

Ahvara DMS provides a branded self-service portal to strengthen the customer experience.

Online Account Management 

Customers can view order history, saved payment methods, notification preferences, and more from their online account.

Service Work Order Requests

Customers can easily log issues log issues, create work orders and request equipment servicing  24/7 using our self service portal.

Parts Ordering and Tracking 

Search inventory and order parts online anytime. Track the delivery status of current and past orders.

Knowledge Base Access 

Give customers self-service access to manuals, how-to guides, FAQs, warranty info, and other resources.

Responsive Design 

The Portal works seamlessly on all devices. Customers can manage their accounts on the go via mobile phone.

With Ahvara’s self-service portal, equipment dealerships deliver premium 24/7 support. Customers manage service needs online, boosting satisfaction while reducing demands on your team.

Schedule a demo to see the portal experience first-hand.

Book a Free Demo

Why Ahvara DMS?

Simplify dealership management, streamline processes, and eliminate manual tasks.

Integrations

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Customer Self Service Portal

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Reports and Analytics

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Accounting and Finance

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Parts, eCommerce and Warehouse

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Unit Sales and Rental Management

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Service and Work Orders

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Sales, CRM and Route Planning

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