The profitability of your service department depends on how quickly you can turn a job around. When work orders are handled through disconnected systems, communication gaps create idle time and lost revenue.
Ahvara DMS synchronizes your entire service team by providing a single, real-time view of every job in the queue. We handle the administrative heavy lifting so your technicians can stay focused on the equipment, helping you drive every work order from diagnostic to dollar as efficiently as possible.
Efficiency starts with getting the right person on the job. Our system allows you to assign work orders based on specific technician skillsets and their current location. By knowing exactly who is available and qualified, you eliminate the scheduling errors that lead to delays and frustrated customers.
Information should not be trapped at a desk. Our mobile app allows your technicians to clock in and out, update their progress, and attach site photos in real time. If they lose signal in the field, the data is captured locally and synced automatically the moment they are back in range, ensuring every billable minute is documented.
Take full control of your service floor with a comprehensive view of your total shop capacity. Instead of reacting to problems as they arise, you can monitor progress across all open jobs and identify potential stalls before they impact your throughput. This visibility allows you to keep your team productive and your customers informed.
Better communication leads to higher satisfaction and fewer phone calls to your service writers. You can keep your customers in the loop with automated notifications when a technician is on the way or when a job is ready for pickup. It provides a professional, transparent experience that builds long-term trust.
Communication between the service bay and the parts counter is often a major bottleneck. Ahvara allows technicians to view real-time parts availability and request pulls directly from the field. By linking parts directly to the work order, you maintain accurate inventory levels and guarantee that every component used makes it onto the final invoice.
With optimized scheduling and work order management, your service team delivers higher-quality work more efficiently. Customers are happier, and technicians are less stressed.
Schedule a free demo to learn more about our service management capabilities.
Simplify dealership management, streamline processes, and eliminate manual tasks.
